Privacy Policy

05/12/2025

Genesis Infoserve Private Limited (“Company”, “we”, “our”, “us”) operates the website genesisinfoserve.com. We are committed to protecting your privacy and ensuring the security of your personal information.

By using genesisinfoserve.com, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect information when you interact with our website, including when you fill out forms, request a quote, subscribe, or contact us. This may include:

• Full Name
• Email Address
• Phone Number
• Company Name
• Job Title
• Project Requirements
• Any information voluntarily submitted

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the page
• Referring website
• General geographic location (city/country)

Collected using: Google Analytics, Meta Pixel, and similar tools.

1.3 Cookies & Tracking Technologies

Our website uses cookies for analytics, performance, and advertising.

(See our Cookie Policy for complete details.)

2. How We Use Your Information

We use your information to:

• Provide BIM, CAD, IT, and consulting services
• Respond to inquiries and service requests
• Improve website performance and user experience
• Run advertising and remarketing campaigns
• Analyze website traffic and optimize performance
• Maintain records and internal business operations
• Send updates or promotional content
• Comply with legal obligations

3. Sharing Your Information

We do not sell your data.

We may share information only with:

3.1 Trusted Service Providers

Including:

• CRM systems
• Advertising partners (Meta, Google)
• Cloud storage providers
• Website hosting platforms
• Analytics tools

These providers process data on our behalf securely.

3.2 Legal & Safety Requirements

We may disclose information to:

• Comply with legal obligations
• Respond to lawful requests
• Protect rights, safety, and security

4. International Data Transfers

Your information may be stored or processed in:

• India
• Canada
• Countries where our service providers operate

We implement appropriate safeguards for such transfers.

5. Data Security

We follow industry-standard measures to protect personal data.

However, no digital transmission is 100% secure.

6. Data Retention

We keep your data as long as necessary for:

• Service delivery
• Legal compliance
• Business operations

You may request deletion at any time.

7. Your Rights

Depending on your location, you may have rights to:

• Access your data
• Update or correct data
• Request deletion
• Withdraw consent
• Object to processing
• Request a copy of your information

To exercise your rights, contact us at the details provided below.

8. Children’s Privacy

genesisinfoserve.com is not intended for children under 16.

We do not knowingly collect information from minors.

9. Third-Party Links

Our site may contain external links.

We are not responsible for the privacy practices of third-party websites.

10. Updates to This Privacy Policy

We may update this policy periodically.

The updated version will be posted on genesisinfoserve.com.

11. Contact Information

For questions or requests related to this Privacy Policy, reach us at:

Email:

info@genesisinfoserve.com

India Office

Genesis Infoserve Private Limited
A-204/205, DLH Junction, Eversun CHS,
Sahakar Nagar, J. P. Road, Near D. N. Nagar Metro,
Andheri (W), Mumbai – 400 053, India
Mobile: +91-9833897792
info@genesisinfoserve.com

Canada Office

3715 Laird Rd, Unit 11,
Mississauga, ON, Canada L5L 0A3
Toll-Free: 1-(866)-943-5012
na_sales@genesisinfoserve.com